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Terms Of Business & Privacy Policy

Delivery

We strive to ensure that all items listed on this website are available from stock, unless indicated otherwise in the product description. Products that are in stock are usually despatched within 24 hours of cleared payment via insured 'next business day' carrier. Orders under £30 are despatched via 1st class post.

If an item is out of stock, or there is a delay in processing your order, you will be contacted and advised of the estimated delivery date.

Returns

In the first instance, please contact us via phone on 01233 635378 or e-mail to mail@nvscopes.com to discuss the nature of your return.

If you are located in the United Kingdom and unsatisfied with your purchase for any reason you are entitled to return it to us for a full refund. The goods must be received back by us within 7 days of your initial receipt of the goods. The goods should also be in saleable condition, i.e. unused and complete with all accessories, undamaged packaging and mauals.

Any faulty item can be returned to us within 12 months from the initial date of purchase under warranty provided that it is returned with proof of your initial purchase.

Privacy Policy

NV Scopes complies with the Data Protection Act 1998 and any personal information that is collected or held will only be used in accordance with the Data Protection Act. The type of information held includes:

  • name
  • address
  • phone number
  • email address
  • credit/debit card details
  • purchase information

We may use this information for internal administration and analysis. All personal information will be held securely in accordance with the Data Protection Act 1998. We make every effort to ensure that the information we hold is accurate and up to date. You can check the information that we hold by emailing us. If you find any inaccuracies we undertake to correct them promptly.

 
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Business terms & privacy policy